Privacy Policy

Last updated: 24/6/2024

1. Introduction

Welcome to Cool Essentails. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

2.1. Personal Data When you purchase something from our store, we collect the personal information you give us such as your name, address, and email address.

2.2. Payment Information We collect your payment information to process transactions. This may include your credit card number, billing address, and other financial data necessary to complete your purchase.

2.3. Automatically Collected Data When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

2.4. Cookies We use cookies to maintain your session and to store your preferences. Cookies are small data files stored on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

3.1. To Process Transactions We use your personal and payment information to complete purchases, provide you with customer support, and process returns or exchanges.

3.2. To Improve Our Services We may use your information to understand how our customers use our site, to improve our offerings, and to customize the user experience.

3.3. To Communicate with You We may send you emails about your order, our store, new products, and other updates.

3.4. For Legal Compliance We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

4.1. Third-Party Service Providers We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email delivery.

4.2. Business Transfers In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

4.3. Legal Requirements We may disclose your information if required by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any changes.